Shannon Francis-Clegg, RN, BSN, MBA, IBCLC

Shannon Francis-Clegg, RN, BSN, MBA, IBCLC has been passionate about sharing her education and skills, locally and abroad, with the goal of improving healthcare quality and access.  Her clinical expertise is in Women and Newborn Health. She began her career working in Newborn Intensive Care and has maintained clinical shifts, research, and education even when serving in senior leadership roles at Intermountain Healthcare. She helped develop two Intermountain Perinatal Outreach Programs and has taught nurses in Utah, Idaho, and Wyoming. She has been a regional neonatal resuscitation trainer, STABLE instructor, and has been trained to teach Helping Babies Breathe (HBB), Essential Care for Every Baby, and Helping Mother’s Survive. In 1996, she became one of Utah’s first internationally board-certified lactation consultants and has maintained this certification. She has had her own lactation consultation service and at Intermountain she led the redesign of Intermountain Lactation Services, standardized lactation training, and was a founding member of the Mountain West Mother’s Milk Bank. For the past 18 years, Shannon’s professional career has been primarily as a Senior Strategy Consultant, focusing on research, design, and development of innovative programs and services.

 During her career, Shannon has seized opportunities to engage in humanitarian service. For over 12 years she served in the Missionary Department of the Church of Jesus Christ of Latter-Day Saints providing oversight of nurses caring for missionaries around the world.  She has taught neonatal resuscitation, maternal care, and lactation courses in many countries. For several years she was a guest lecturer for the BYU College of Nursing on maternal newborn topics. Shannon led the development of a maternity hospital in Tanzania and serves on the Board of the Edna Adan Maternity Hospital in Somaliland. Currently, Shannon is a volunteer helping the Utah Department of Corrections open a nursery in the prison which will allow eligible incarcerated women to keep their babies with them. In 2022, she was awarded the Volunteer of the Year Award. Recently, Shannon was honored to be asked to participate in NYAGI’s efforts to help improve maternal newborn mortality and morbidity in many countries. Shannon recently retired from Intermountain Healthcare after 39 years and has started her own healthcare strategy consulting business. In her free time, she loves to hike, ski, bike, sew, and travel. She and her husband, Steven, live in Utah and are the proud parents of six children and 4 grandsons.